Effective date: 10 May 2026
This Privacy Policy explains how we collect, use, and protect your data when you use any of our lawn bowls apps (including Green Bowler, Green Captain, Rink Bookings, and any future apps we release). We are committed to keeping things simple, transparent, and secure.
Where you use one of our apps to record data about other people — for example, recording the names and performance records of players in your squad in Green Captain — you are the data controller for that data. Green Apps acts as your data processor, providing the secure infrastructure to store and process that data on your behalf.
1. Data controllers — who is responsible for what
As data controller for any third-party data you enter, you are responsible for:
- Ensuring you have an appropriate basis for recording that data.
- Informing those individuals that their data is being recorded.
- Responding to any requests from those individuals to access, correct, or remove their data (see section 8 for the tools available to you within the app).
If you are unsure about your responsibilities as a data controller, the ICO website (ico.org.uk) provides helpful guidance for small organisations and individuals.
2. What data do we collect?
Depending on which app you use, we may collect:
- Account information: Name, email address, login details, and subscription information.
- Cookies and technical data: Our apps and website use cookies and similar technologies for session management, authentication, and to help us understand how our services are being used. Our website (greenapps.co.uk) uses cookies to track visits and improve user experience. Our apps use cookies or local storage for keeping you logged in and maintaining your session. You can control cookie settings through your browser, though disabling certain cookies may affect app functionality.
- Usage data: Basic technical information about how you use the apps.
- Lawn bowls data: Player names, performance records (e.g. matches, wins, draws, losses, rinks/positions), team sheets, scores, rink bookings, and other game-related information you enter.
We never collect medical, health, or sensitive personal data.
3. Why do we collect and use this data?
We use the data to:
- Provide the specific features of each app (e.g. team management, personal performance tracking, rink bookings).
- Generate teamsheets, reports, analytics, and PDFs.
- Process your subscription payments (as advertised on our website).
- Monitor account activity to ensure fair billing — we do not charge subscribers who are no longer using the service.
- Maintain and improve our apps.
- Respond to your support requests.
4. Lawful basis for processing
- For your account and subscription: Contract (we need this information to provide the service you have paid for).
- For player and performance data: Legitimate Interests (helping lawn bowls captains and players manage and track their sport in the same way many already do with spreadsheets or paper records). Where you are the data controller for this data, you are responsible for establishing your own lawful basis for collecting it.
- For cookies and analytics: Legitimate Interests (understanding how our apps and website are used so we can improve them).
5. Who can see your data?
Data is private by default. Only you (and people you deliberately share exports with, such as a PDF teamsheet or a vice captain that you have explicitly invited to view your league data in Green Captain) can access it. Other users cannot see your squads, bookings, or performance data unless you choose to share it.
We use Stripe as our payment processor. Stripe handles payment data securely on our behalf and in accordance with their own privacy policy. We do not store your payment card details.
6. Data storage and security
All data is stored in the European Union (on Supabase). We use industry-standard security measures including encryption and access controls. Payment processing is handled securely by Stripe, a trusted third-party payment provider.
7. How long do we keep your data?
We keep your data for as long as you have an active account. You can delete individual items (e.g. a player, a season, or a booking) or your entire account at any time. Old data may be automatically archived or deleted after 2–3 years of inactivity.
8. Your rights
You (and any players whose data you enter) have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Export your data
You can do most of these actions directly inside the relevant app. If you need help, contact us.
For captains using Green Captain — handling player data requests — if a player whose data you have recorded asks to access or remove their data, you can handle this directly within Green Captain:
- To export a player’s data (subject access request): go to the player’s record in League Admin and use the ‘Export player data’ option. This produces a summary of all data held about that player.
- To remove a player’s personal data: go to the player’s record and use ‘Remove player data’. The player’s name and personal information will be permanently removed. Historical match scores and results are retained in anonymised form — the rink score remains but the player’s name is replaced with ‘Removed’. This is consistent with ICO guidance that properly anonymised data falls outside the scope of GDPR.
If you need assistance with a data request that you cannot resolve within the app, please contact us at contact@greenapps.co.uk.
9. International data transfers
Your data remains in the EU. Any transfers outside the EU (if ever needed) are protected by standard legal safeguards.
10. Age of users
Our apps are intended for users aged 16 and over. We do not knowingly collect data from children under 16. If you add players under 16 to any squad or team, you should ensure appropriate parental consent has been obtained where required by law.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and notify users of significant changes.
12. Contact us
Green Apps is owned and operated by Jacqueline Ridley. If you have any questions about this policy or your data, please email: contact@greenapps.co.uk.